Knowing how to manage people is vital for building a successful organisation. Employees are the main source of effectiveness, efficiency, and sustainability in an organisation and therefore need to be groomed, and nurtured. Having the right people management skills will allow you to attract the best people to your company and help you become an employer of choice. This course will enable you to gain the necessary skills as you embark on your journey towards becoming a successful manager. Upon completion of this course you will be able to improve employee morale, enhance performance and increase productivity within your organisation.

• Analyse education, training and development needs of members of a unit.
• Record the results of the training needs analysis.
• Compile a people development plan for a unit.
• Manage the implementation of the people development plan of a unit.
• Formulate performance standards for team members in a unit.
• Establish systems for monitoring performance.
• Prepare for a performance review of a team member.
• Conduct performance review interview.
• Select first line manager for a specific position.
• Plan the coaching process of a first line manager.
• Coach selected first line manager.
• Monitor and measure the results of coaching sessions.

• Managers
• Supervisors
• Line managers